Pre-Match
The following markets will be deemed no action if the match is not completed, unless the specific market outcome is already determined:
Money Line
Match Total Odd/Even
Correct Set Score
Double Result (Outcome of 1st Set and Match)
Match Handicap – Sets
Match Handicap – Points
Total Points
Team Total Points
For individual set markets, in the event of the set not being completed bets will be deemed no action, unless the specific market outcome is already determined:
First Set Winner
First Set Total Odd/Even
First Set Handicap
First Set Total Points
First Set Winning Margin
First Set Correct Score
First Set to Go to Extra Points
Score After 2/3 Sets
In the event of referee enforced point deductions, official results will be used for settlement purposes, on all markets.
If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be deemed no action.
For competitions where two legged ties have a Golden Set to decide which team progresses (in the event of the tie being tied in matches won), then for settlement purposes the Golden Set does not count.
To Qualify will be settled on the team progressing to the next round of the specified competition, and includes the outcome of a Golden Set if played.
An unplayed or postponed match will be treated as a non-starter for settling purposes unless it is played within 5 days of the original scheduled match time.
If a match is interrupted but subsequently resumed (from the point in the match at which it was interrupted) and played to a finish within 48 hours of the original scheduled match time, all bets will stand on the event.
Otherwise if the match is resumed but not finished within 48 hours of the original scheduled match time, this will be treated as an abandonment and bets on the original event will be deemed no action, except for those bets the outcome of which had already been determined, prior to the initial interruption of the event.
If a match is interrupted for any reason, and is replayed in full, this will be treated as an abandonment and bets on the original event will be deemed no action, except for those bets the outcome of which had already been determined, prior to the initial interruption of the event.
In-Play
The following markets will be deemed no action if the match is not completed, unless the specific market outcome is already determined:
Money Line/Set Betting/Total Match Points/Team Total Match Points/Handicap Set Betting
For individual set markets, in the event of the set not being completed bets will be deemed no action, unless the specific market outcome is already determined.
For In-Play Point Betting, bets are offered for a team to win the nominated point. In the event of the point not being played, due to the game or set ending, all bets on that point will be deemed no action.
Current/Next Set Leader After: If the quoted number of points is not reached in the specified set, then the team who wins the set will be settled as the winner.
In the event of referee enforced point deductions, official results will be used for settlement purposes, with the exception of Race to Markets and Point Betting that have already been determined.
For competitions where two legged ties have a Golden Set to decide which team progresses (in the event of the tie being tied in matches won), then for settlement purposes the Golden Set does not count, with the exception of the following markets:
Tie Winner (Golden Set only counts if played)/Golden Set Total/Golden Set Handicap/ Golden Set Odd/Even/Golden Set Extra Points/Golden Set Race To 5-10/ Golden Set Lead After 10-20/Golden Set Winning Margin/Golden Set Correct Score.
Outright Betting
For all Outright and Tournament specific markets, including markets such as To Win Group/To Reach The Final/Name The Finalists, bets will be deemed no action if the scheduled number of games are not completed, unless the outcome is already determined. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.
If a specific series of matches, stages or round (e.g. Group Phase), or a competition in its entirety is not completed for any reason, then where bets have been placed on a market after the final completed relevant match, bets will be deemed no action.
Settlement of Bets
Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle bets. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.
In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
