1. You may make deposits in cryptocurrencies or FIAT. The minimum deposit amount in Bitcoin is 0.00025 BTC (0.25 mBTC, 250 uBTC). The minimum deposit amount for other currencies can be found on our FAQ page . All minimum deposit amounts specified are per single transaction. Smaller deposits will not be summed. Any deposits below the specified minimum deposit amounts are void and will not be credited to your user account balance or returned to the source. Wintop.io shall not be held liable if deposits do not meet our listed minimum deposit requirements.
2. To deposit funds into your Member Account, you can transfer funds from crypto-wallets and credit cards under your control, deposits can only be made with your own funds.
3. Wintop.io cannot guarantee that all currencies will be natively supported in games and betting platforms. Some platforms may reflect available balance in a different currency.
4. Upon your first deposit and throughout the lifetime of your account, we reserve the right to use additional procedures and means to verify your identity when processing deposits into your Member Account. Verification will involve personal identity documents. We may also require an additional document confirming ownership of your payment instrument and address as well as part of verification process.
5. All transactions shall be checked in order to prevent money laundering. If you become aware of any suspicious activity relating to any of the Games on the Website, you must report this to us immediately. Wintop.io may suspend, block or close your Member Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act. Enhanced due diligence may be done in respect of withdrawals of funds not used for wagering and we reserve the right to decline processing withdrawals if you fail to comply with such additional due diligence requests.
6. Note that your bank or payment service provider may charge you additional fees for deposits, withdrawals of currency conversion according to their terms and conditions and your user agreement.
7. Note that some payment methods may include an additional fee. In this case, the fee will be clearly visible for you in the cashier
Withdrawals
1. All withdrawals shall be processed in accordance with our withdrawal policy. Bitcoin withdrawals will be made to your stated Bitcoin wallet address when making a valid withdrawal request. To make a withdrawal, you first need to verify your registered email address from your account profile. To withdraw any funds which have been deposited, we require there to be at least 3 blockchain confirmations of the deposit before a withdrawal can be requested. All fiat currency withdrawals shall be processed in accordance with our withdrawal policy. Euro withdrawals will be made to your personal Euro account when making a valid withdrawal request. The minimum fiat currency withdrawal amount is €20 (or an equivalent in alternative fiat currency). Fiat currency withdrawal may take up to 3 working days from the moment they are approved depending on payment service provider.
2. Wintop.io reserve the right to carry out additional KYC verification procedures for any withdrawals exceeding the equivalent of 1 Bitcoin or €2000 as regulated by our gaming license. Account Holders who wish to recover funds held in a closed, locked or excluded account are advised to contact our Customer Support.
3. We reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount if we suspect the user in using our service as a mixer. It is strictly forbidden to use our service for any other purpose than entertainment
4 For FIAT withdrawals, Wintop.io reserves the right to require 1x wagering of the amount equivalent to the deposit(s) before accepting a withdrawal request.
5. Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder.
6. You acknowledge that the funds in your account are expended immediately upon placing a bet and we do not provide return of goods, refunds or retrospective cancellation of your account.
7. In the event of a large withdrawal request, we may elect to process no more than 50 BTC per week until the full amount is settled.
8. We reserve the right to deduct any incurred transaction fees or other costs from any amount that you withdraw.
9. Note that some payment methods may include an additional fee. In this case, the fee will be clearly visible for you in the cashier.
10. Note that your bank or payment service provider may charge you additional fees for deposits, withdrawals of currency conversion according to their terms and conditions and your user agreement.
