1. Our calculations of your Account Balance, Bonus Balance and amounts owed by you under these Terms and Conditions will be final and, in the absence of any manifest error, will not be subject to amendment based on enquiry, external auditing or investigation.
2. If you do not use your account which has deposited funds in it, for 3 months you will receive a notice from us. If you do not use your deposits within 1 month following our notice, we reserve the right to deduct monthly administrative costs from the deposits remaining In your account. The administrative cost is 15% monthly from the deposited funds remaining in your account.
3. We reserve the right to close player accounts that have been inactive for more than 12 months. In case your account has deposited funds after the 12-month inactive period, we reserve the right to use the remaining deposited funds for administrative costs for closing the account.
Client Account Management
1. All winnings will be credited to your account balance following confirmation of the relevant result.
2. Any amounts which are mistakenly credited as winnings to your account remain the property of Wintop.io and will automatically be deducted from your account upon the error being detected. Any winnings mistakenly credited to your account and subsequently withdrawn by you will constitute a valid legally-enforceable debt owed by you to Wintop.io in the amount of such wrongfully attributed winnings. We reserve the right to instigate debt recovery procedures in such circumstances if you fail to voluntarily satisfy the outstanding debt.
3. Payment of any taxes, fees, charges or levies that may apply to your winnings under any applicable laws shall be your sole responsibility.
4. We reserve the right to block / delay processing of withdrawal requests until requested copies of valid photographic identification, proof of address and/or credit/debit card are provided to our satisfaction (KYC).